Technical Analysis Charting Software Provider


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Frequently Asked Questions

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  1. I am new to stock charting and technical analysis, any advice?
    Welcome! As you may have already discovered, there are many aspects of Technical Analysis to learn about. You might want to start by checking out our Technical Analysis Education Center. It has many helpful articles on a wide variety of topics. After reading up on things, we recommend reading Straits Index's Market Analysis on a regular basis to see how a professional technician approaches things. Even if you don't agree with his conclusions, following Market Analysis on a regular basis can teach you a lot. Finally, this page will introduce you to the rest of the features on our services.
     
  2. How does WinChart work?
    After you have installed WinChart into your computer, will be using WinChart to study the charts and do your analysis. You will also have a WinChart Downloader, (automatically installed with your WinChart) to download up-to-date stocks data and info.

        
  3. What is WinChart™ ?
    WinChart™ is the first Malaysian Technical Analysis software developed by Straits Index (M) Sdn Bhd that can help you to quickly analyze stock market data and obtain comprehensive depiction of market movements and trend definitions. WinChart™ also enable users to signify a potential bottom or a potential top during a downtrend or an uptrend. For more details please refer to
    WinChart™.
      
  4. WinChart™ is a trove of information - I can't believe I made money before without it! But how much does it cost ?
    WinChart™ - Technical Analysis Charting software, Data Downloader and Historical Data from as early as 1987 is FREE OF CHARGE. Subscription for WinChart is only RM880.00 for the first year, subsequent yearly subscription fee is only RM660. Do call us to find new promotion from time to time.
      
  5. Can WinChart™ guarantee a profit return in my investment?
    WinChart™ is a program and a technical analysis tool that will provide you with the Bursa Malaysia trading data, Real time quotes and an in depth analysis of the market. No investment tool can guarantee a profit return.
      
  6. Can I use WinChart™ if I don’t know anything about the computer and the internet ?
    WinChart™ is designed to be user friendly and can be used by the beginner and expert alike. We will also provide training to help you get started and to use the computer and WinChart™.
      
  7. Can I make any changes to WinChart™'s data?
    No. Alterations to the WinChart™ program may affect your chart, resulting in a corrupted and incorrect database.
      
  8. What other first hand information can I get via WinChart™ ?
    WinChart™ comes with an internet Data Downloader that links you to all the major news media, including the local newspapers. It also provides you with up to date online information on all major indices around the world. You can also obtain detailed information of listed companies in the country.
        
  9. Can I get real time quotes?
    Currently real time quotation is normally provided free by major security firm, all you need is to contact your broker.
     
  10. Do I get any upgrade in the future and what is the charge like?
    Yes, we do upgrade WinChart™ very frequent and the upgrade software available to you freely.
       
  11. What is the best browser to use when viewing WinChart™ Downloader ?
    That's an easy one -
    Microsoft Internet Explorer 5.x. IE does the best job of rendering graphs and tables. If you use Netscape, you'll notice that your pages will take much longer to load because of how it processes the information it receives.
      
  12. Do I need to scroll right to see all of WinChart™ online page. Is there a way to get around this ?
    WinChart™  online page is designed using a resolution of 800x600. If your monitor resolution is set to at least 800x600 and you open your window to its fullest, you won't need to scroll at all.

    To change your monitor resolution on a PC, right-click on your desktop. From the pop-up window select "Properties" and then "Settings" - you should see display or screen area listed on that page.
       
  13. I'm seeing old information on my pages - what's going on ?
    Chances are that your browser has a page cached that it shouldn't. Deleting your cache (or the temporary Internet files) and that should take care of it. We suggest deleting your cache often.
       
  14. I can't remember my registration information! What can I do ?
    Don't worry - you can call or email to us.
      
  15. I can't register successfully - am I doing something wrong ?
    The system is case sensitive. If you get an error message saying that your Password or User ID is invalid, the first thing to do is make sure that you have the appropriate letters capitalized. You might also check to see if you have your "Caps Lock" key depressed.
      
  16. How do I go about changing my User ID or Password ?
    Just
    send us a note and we'll take care of it! Please include what you'd like for a new User ID or Password.
       
  17. How long does it typically take to download data at the end of the day?
    This depends on how fast your Internet connection is. Most people download and update their data from data provider in under less than 1 minute.
      
  18. How do I back up my data?
    To back up your data, open the [Control Panel] in WinChart™, then click [Backup/Restore] button to start the function. Please click [Backup] button to back up the data. If you like to restore the data, please click the [Restore] button.
           
  19. How do I know what version of the product I am using?
    To find your product version, choose [About] button from WinChart™. The version number is on the right side of the About window.

 

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Tel : 603 - 8941 6828      Fax : 603 - 8941 9828      E-Mail :
info@straitsindex.com

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