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Frequently Asked Questions

Questions Regarding Subscription fees 
Questions Regarding Winchart GOLD
Questions Regarding Winchart
Other Questions

Questions Regarding Subscription Fees.

1. How much is WinChart?
   WinChart yearly subscription is RM 980, and loyal members renewal is entitled for a discount.
    

2. What do I get for the package?
   WinChart Packages includes:
   - Original WinChart, Technical Analysis Software
   - 1 year data download, plus historical data.
   - WinChart Downloader, for intra-day and EOD data download, and many useful information.
   - FREE all-year Technical Analysis Training Courses.
   - FREE unlimited Online Technical Analysis Training (1st in Malaysia)
   - Computer / Technical Support. 
   - A User's Manual. 
    

3. With all the training and service provided, why WinChart is selling at such attractive price?
   WinChart is designed by Malaysian trader and investor for Malaysian traders and investors. Therefore, we do not have to pay a high cost to use other software platform. All WinChart members are getting a 1st class service and training for an absolutely reasonable price. Our trainings and services are absolutely honest and we do not believe that regular training for members should be expensive. We and our members would never judge the quality of our services by the price.  Therefore, we strongly encourage you to compare our trainings and services with any expensive training courses provided by others in Malaysia and let our services do the talking.
    

4. What kind of a training is provided?
   At WinChart, we do not believe in short-cut courses. Therefore, we have a comprehensive, systematic  8 modules of Technical Analysis training for our members, and members could attend the course repeatedly for the whole year. For more details on our training course, please Click Here.
     

5. How do I subscribe? 
   You could fill up a subscription form online and deposit the subscription fee to our Maybank or Southern Bank A/C. Click Here for Online Subscription.
   Alternatively, you could come by our showroom for immediate subscription and installation of WinChart. Call us at (03) 8941 6828 for more details.
    

6. There are many courses in the market, how do I choose which one is worth going?
   As a consumer, you have the right in choosing what ever course you wish. However, instead of paying several thousand Ringgit to try one, why not paying a much more reasonable price in trying WinChart first?
   If you are tired of the expensive and over-promised courses in the market or you are disappointed with the so-called "winning" trading formula which do not work and you have no idea what went wrong; it is time to learn from the basic. Let us give you a proper start on what technical analysis is about, and build your own trading method instead of blindly following other's.  

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Questions Regarding WinChart GOLD

1. What is WinChart GOLD?
   WinChart GOLD is an Add-On Software to WinChart, where it provides important quarterly earning and financial results of companies, including important figures and ratios like:
   WinChart PE, PE, PEG, EPR, EPS, NPR, Earning Growth, Dividend, etc.
    

2. What is special about WinChart GOLD?
   Here are a few unique features about WinChart GOLD:
   1. Up-to-date announcement and latest result and ratios figures.
   2. Listing, Sorting, and Filtering Functions of PE, EPR, PEG, Net Asset, Net Profit/Loss. etc
   3. Fastest data retrieval. Display fundamental information of a counter by pressing 1 key.
   4. Automatic Announcement of latest Financial Result.
    

3. I can get the information from news paper and securities firms, why do I need WinChart GOLD?
   Yes, many news paper and securities firm do provide research and fundamental figures of company. But some news paper provide out dated information. However, WinChart GOLD compile all important fundamental information in just 1 mouse click while you are looking at the chart. Therefore, you could analyze the chart for timing, while obtain the financial information of a counter. In short, WinChart GOLD speeds up your analysis process.
    

4. What is WinChart PE?
   WinChart PE, is a leading PE calculation where we use the current earning and simulate the future earning. It is a PE for the current and future price movement. Conventional PE calculate past data, sometimes even using last year's financial result, which is not relevant to the current price movement. In short, WinChart PE (WPE) let you judge the current price earning ratio with the latest earning, while conventional PE judge the current price earning ratio with past earning. 
    

5. How much is WinChart GOLD?
   Subscription for WinChart GOLD is RM488 per year, but currently our introductory subscription rate to WinChart GOLD is only RM 388 per year.
    

6. How do I subscribe to WinChart GOLD?
   WinChart GOLD is an add-on software to Winchart, to subscribe to WinChart GOLD, you must first become a WinChart user.
    

7. With WinChart GOLD, can I buy / sell based on the PE, PEG, NPR?
   Although all fundamental figures and ratios are important, we still believe that timing is the most important factor in trading or investing. Therefore, chart patterns, support and resistance, are still the priority of analyzing a counter. WinChart GOLD helps you identify potential quality counters, then you will use Technical Analysis to track down when is the best time to invest with the lowest risk. Please Click to Watch a Slideshow  --> Fundamental vs Technical
     

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Questions Regarding Winchart Functions.

1. What is WinChart?
   WinChart is the first Malaysian Technical Analysis software developed by Straits Index (M) Sdn Bhd that can help you to quickly analyze stock market data and obtain comprehensive depiction of market movements and trend definitions. WinChart™ also enable users to signify a potential bottom or a potential top during a downtrend or an uptrend. For more details please refer to WinChart.
    

2. How does WinChart work?
   After you have installed WinChart into your computer, will be using WinChart to study the charts and do your analysis. You will also have a WinChart Downloader, (automatically installed with your WinChart) to download up-to-date stocks data and info.
    

3. Do I have to wait until the closing to download Data?
   No, you can have unlimited download data during trading and do your analysis with the latest stock and indices data. 
    

4. What are the data included in the package?
   - All listed counters in Bursa Malaysia
   - All major indices
   - FKLI (KLCI Futures)
   - CPO (Crude Palm Oil Futures)
   - Major Foreign Indices
    

5. What is different between WinChart and other software?
   Of course, we are different. WinChart is more than just a technical analysis software, it is the best technical analysis learning platform for beginners to serious traders. WinChart is the most users-friendly software in the country. Functions are call out with minimum mouse click or with keyboard, so you can view and change settings with just at little as 1 key or 1 click. Mean while, our all year non-stop technical analysis training and activities will definitely provide the best learning environment for all our members.
    

6. Do I get any upgrade in the future and what is the charges like?
   Yes, we do upgrade WinChart™ very frequently with new features and functions, and all version upgrade are absolutely FREE for members.
    

7. How many years of historical data is provided? and what is the charges for historical data?
   All historical data are included as early as 1987. There are NO charges for historical data.
     

8. Is it difficult learning technical analysis? I am worried that I might not understand.
   If you are currently reading this, it shows that you are serious in learning technical analysis. As long as you are sincere in learning, we will be happy to provide you training. We believe that learning is a process, and there is no short-cut. Therefore, our training is all year continuous, coupled with our on-line training, members can review all topics covered in our classes at their own convenience. 
    

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Other Questions.

1. What is the minimum system requirement to install WinChart?
   - Pentium processor or above
   - 128MB of RAM
   - 1GB of HBB space
   - Mouse and keyboard
   - CDROM
   - Internet connection
     

2. I am using MAC computer, does WinChart support MAC OS?
   Yes, you can operate WinChart in MAC OS with virtual PC. Contact our technical team at (03) 8941 6828 for more information or instruction on virtual PC.
     

3. I am new to stock charting and technical analysis, any advice?
   Welcome! As you may have already discovered, there are many aspects of Technical Analysis to learn about. You might want to start by checking out the About Technical Analysis page. After reading up on things, we recommend reading Straits Index's Market Analysis on a regular basis to see how a professional technician approaches things. Even if you don't agree with his conclusions, following Market Analysis on a regular basis can teach you a lot. Finally, this page will introduce you to the rest of the features on our services.
    

4. Can WinChart guarantee a profit return in my investment?
   WinChart is a program and a technical analysis tool that will provide you with the Bursa Malaysia trading data and in depth analysis of the market. No investment tool can guarantee a profit return.
    

5. Can I use WinChart if I don’t know anything about the computer and the internet?
   WinChart™ is designed to be user friendly and can be used by the beginner and expert alike. We will also provide training to help you get started and to use the computer and WinChart.
    

6. Can I get real time quotes?
   Currently real time quotation is normally provided free by major security firm, all you need is to contact your broker.
     

7. What is the best browser to use when viewing WinChart Downloader?
   That's an easy one - Microsoft Internet Explorer 5.x. IE does the best job of rendering graphs and tables. If you use Netscape, you'll notice that your pages will take much longer to load because of how it processes the information it receives. 
    

8.  Do I need to scroll right to see all of WinChart online page. Is there a way to get around this?
   WinChart online page is designed using a resolution of 800x600. If your monitor resolution is set to at least 800x600 and you open your window to its fullest, you won't need to scroll at all.
   To change your monitor resolution on a PC, right-click on your desktop. From the pop-up window select "Properties" and then "Settings" - you should see display or screen area listed on that page.
    

9. I can't remember my registration information! What can I do?
   Don't worry - you can call or email to us.
    

10. I can't register successfully - am I doing something wrong?
    The system is case sensitive. If you get an error message saying that your Password or User ID is invalid, the first thing to do is make sure that you have the appropriate letters capitalized. You might also check to see if you have your "Caps Lock" key depressed.
    

11. How do I go about changing my User ID or Password?
    Just send us a note and we'll take care of it! Please include what you'd like for a new User ID or Password.
     

12. How long does it typically take to download data at the end of the day?
    This depends on how fast your Internet connection is. Most people download and update their data from data provider in under less than 1 minute.
     

13. How do I back up my data?
    To back up your data, open the [Control Panel] in WinChart™, then click [Backup/Restore] button to start the function. Please click [Backup] button to back up the data. If you like to restore the data, please click the [Restore] button.
     

14. How do I know what version of the product I am using?
    To find your product version, choose [About] button from WinChart. The version number is on the right side of the About window.
     

15. What other first hand information can I get via WinChart?
    WinChart comes with an internet Data Downloader that links you to all the major news media, including the local newspapers. It also provides you with up to date online information on all major indices around the world. You can also obtain detailed information of listed companies in the country.
    

16. I'm seeing old information on my pages - what's going on?
    Chances are that your browser has a page cached that it shouldn't. Deleting your cache (or the temporary Internet files) and that should take care of it. We suggest deleting your cache often.  

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